Frequently Asked Questions

Frequently Asked Questions

What is the age for purchasing e-cigarettes, vapes and vaporizers?

• You must be 19 years of age or older to purchase tobacco or vapour products in Saskatchewan. Valid government-issued photo identification may be required. People under 19 are not permitted to enter our adult-only specialty vape store.

• No minors are allowed in our retail store locations as per the law governing minors.

Can I pay via Visa, Mastercard, e-transfer or Visa Debit?

• Yes, Vapexcape Regina accepts pre-paid visa, including Visa debit or e-transfers on www.vaperegina.ca
• Our on-line banking payment system is conducted through the secure banking system of TD Commercial Merchants On-Line Sales.
• We will soon offer Apple Pay as well and e-transfers for those without credit cards.

Can I call to discuss a problem with my current device even if I haven't purchased it at your store?

• Our staff are ambassadors of the vaping community and are happy to provide you with technical help or recommend you to a manufacturer's site for further instructions.
• Our Google Reviews clearly state that our staff have offered many helpful tips to vape users and beginners. We provide instore lessons for new vapers, drippers or mechanical mods and coil building.

• Our staff promote battery safety and are available to inspect your device and show you proper battery safety on your current device-no matter where you bought it from