Shipment & Delivery Policies
Orders - How long will my order take to arrive by shipping if I order online?
- All orders that are verified and confirmed by 3pm EST (on weekdays) are shipped that evening, and will arrive in either 3-7 business days (if shipped by Canada Parcel Post)
- Please note Vapexcape Regina does not ship outside of Canada.
Delivery times vary by province and by your proximity to a major city.
- During checkout, you will be shown an estimated delivery date, however it is our best approximation based on data from Canada Post, and can be off by +/- 1 working day.
- Please note that Vapexcape Regina does not take responsibility for items shipped by regular parcel post. We will send you the tracking number so you are able to track your shipment on line.
Shipping is NON REFUNDABLE. If an order is undeliverable due to incorrect address given, The items will be returned to us, we will then issue a refund for the price of the products but none of the shipping costs will be refunded.
If the order is undeliverable because of no proof of I.D or underage, a 50% restocking fee will also be charged.